Payments

  1. Payment Options

1.1 You can use the any of the payment types listed below to make payment for your order. We take your security very seriously. Therefore your details are safe with us.

(i) Visa
(ii) Master
(iii) Paypal
(iv) MolPay

1.2 We take fraud seriously too. Therefore all your debit or credit card holders are subject to validation and authorisation by us and the card issuer.

1.3 To add your card details, just log in to your account and scroll down to “wallet” section. From here you can add in your payment details and save it into your account. When you come to make payment, you can select one of your payment methods to pay for your order.

1.4 If you do not want to save the payment details, then you have to enter them when you pay for your order. You will be asked to enter the details when you click “Pay now”

1.5 If your card is authorised, payment will be taken immediately and you will be receiving an email informing that your order has been successful. If your card is not authorised, payment will not be taken, and we will send you an email informing you that your bank or card issuer failed to authorise the payment. Please be reminded that even if the payment is not authorised, it may look like MIXANDMATCHOFFICIAL has taken the money as some card issuers may still reserve the money for a short period of time.

 

  1. Pay Using Coupon

2.1 If you are using coupon to pay for your order, there is the coupon section to put in the coupon upon checking out.

2.2 Just enter the coupon code into field under check out page.

2.3 Coupons has expiry date. Be sure to check out the dates before it expired.

2.4 If you are spending more than the coupon’s value, you may have to top up using other payment methods.

2.5 If you are spending less than the value of your gift voucher, the balance will not be reimburse.

 

  1. Customs Issues & Taxes (BUYERS OUT OF MALAYSIA)

3.1 You may be charged for handling fees or taxes as your order passes through customs. Any charges on the parcel must be paid by the buyer receiving the item(s).

3.2 MIXANDMATCHOFFICIAL has no control over these charges and we can’t tell you how much the cost would be. As customs policies & import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order. So you are not surprised by charges you were not expecting.